Terms of service

Pocketshop.co.in

Overview

Welcome to Pocketshop.co.in. The terms we, us, and our refer to Pocketshop.co.in. We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the Services), to provide a curated shopping experience.

Pocketshop.co.in is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services. They include important information about warranty disclaimers, limitations of liability, and more.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, do not use or access our Services.

SECTION 1 – Access and account

  • By agreeing to these Terms, you represent that you meet the age requirement in your place of residence, and that you have given consent for any minor dependents to use the Services on devices you own or manage.

  • To use the Services, including browsing or placing orders, you may be asked to provide personal information such as email, billing, payment, and shipping details. You warrant that all information you provide is accurate, current, complete, and that you have the rights to provide it.

  • You are solely responsible for keeping your account credentials secure and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – Our products

  • We strive to represent products accurately, but colors or appearance may differ based on your device display, settings, or configurations.

  • We do not guarantee that any product’s appearance or quality will exactly meet your expectations or match online representations.

  • Product descriptions, availability, and specifications may change without notice. We may discontinue products or limit quantities offered to any person or region at our discretion.

SECTION 3 – Orders

  • Placing an order is an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is accepted only after we confirm acceptance, which requires successful payment processing.

  • Review your order carefully before submitting; cancellations or changes may not be possible after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details you provided.

  • Purchases are subject to our Refund & Replacement Policy [LINK].

  • You represent that purchases are for personal or household use only, not for resale, commercial use, or export.

SECTION 4 – Prices and billing

  • Prices, promotions, and discounts are subject to change without notice. The price charged is the one in effect when the order is placed, as shown in your confirmation email.

  • Unless stated otherwise, posted prices exclude taxes, shipping, handling, customs, or import duties.

  • Prices on our site may differ from those in physical stores or third‑party sites. Promotional offers may have separate terms; if there is a conflict, promotion terms govern.

  • You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update it as needed.

  • You warrant that your payment information is true, correct, and authorized for use, and that charges will be honored and paid, including applicable taxes and fees.

SECTION 5 – Shipping and delivery

  • Delivery times are estimates only and not guaranteed. We are not liable for carrier delays, customs processing, or events outside our control.

  • Title and risk of loss pass to you once products are transferred to the shipping carrier.

SECTION 6 – Intellectual property

  • The Services, including trademarks, text, images, graphics, videos, and their arrangement, are owned or licensed by Pocketshop.co.in and protected by applicable intellectual property laws.

  • You may use the Services only for personal, non‑commercial purposes. Reproducing, distributing, modifying, publicly displaying, or transmitting any material without prior written consent is prohibited.

  • Nothing in these Terms grants you any license under our intellectual property rights or those of Shopify or third parties. Unauthorized use may violate applicable laws.

  • Pocketshop.co.in’s names, logos, designs, and slogans are our trademarks; misuse without permission is prohibited. Shopify’s trademarks and those of other parties on the Services belong to their respective owners.

SECTION 7 – Optional tools

  • We may provide access to third‑party tools as part of the Services. We do not monitor or control these tools and provide them as is and as available without warranties or endorsement.

  • Use of optional third‑party tools is at your own risk and subject to the third party’s terms. We are not liable for any issues arising from such tools.

SECTION 8 – Third‑party links

  • The Services may contain links to third‑party websites or embedded third‑party functionality. We do not control or evaluate such content. Accessing third‑party sites is at your own risk.

  • We are not liable for harm or damages from your use of third‑party websites or their products or services. Review their policies before engaging in transactions.

SECTION 9 – Relationship with Shopify

  • Pocketshop.co.in is powered by Shopify. Any sales or purchases made through our store are directly between you and Pocketshop.co.in.

  • Shopify is not responsible for aspects of your transactions, including damage or loss from products or services. By using the Services, you release Shopify from related claims.

(For reference, Shopify’s own Terms of Service outline merchant responsibilities and account requirements; see e.g., age requirement and account obligations stated in their terms.) (Shopify)

SECTION 10 – Privacy Policy

  • Personal information collected via the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you consent to such data handling, including potential cross‑border transfers necessary to provide the Services.

SECTION 11 – Feedback

  • By submitting ideas, suggestions, reviews, or other feedback, you grant us a perpetual, worldwide, royalty‑free license to use, modify, publish, distribute, and display such Feedback for any purpose, including commercial use, without compensation.

  • You warrant that you own or have rights to the Feedback, have disclosed any compensation related to it, and that it complies with these Terms.

  • We have no obligation to keep Feedback confidential, pay for it, or respond to it, though we may monitor, edit, or remove Feedback that is unlawful, offensive, or violates any party’s rights.

  • You are responsible for the accuracy of your Feedback and must not violate third‑party rights or post malicious content.

SECTION 12 – Errors, inaccuracies, and omissions

  • Information on the Services may occasionally contain errors or omissions regarding product details, pricing, promotions, shipping, transit, or availability.

  • We reserve the right to correct such errors, update information, and cancel orders if necessary, even after an order has been submitted.

SECTION 13 – Prohibited uses

  • You may use the Services only for lawful and permitted purposes. Prohibited conduct includes unlawful or malicious use, infringement of intellectual property rights, harassment, transmission of misleading or harmful content, spam, impersonation, security interference, and other activities that harm users or the Services.

  • You must not transmit viruses or malicious code, copy or exploit any part of the Services, collect personal information of others, or interfere with security features.

  • Violation may lead to suspension, disabling, or termination of your account without notice.

SECTION 14 – Termination

  • We may terminate or suspend your access to the Services at any time without notice. You remain liable for amounts due up to termination.

  • Sections that survive termination include those related to intellectual property, feedback, disclaimer, limitation of liability, indemnification, severability, waiver, governing law, and any others by their nature meant to survive.

SECTION 15 – Disclaimer of warranties

  • The Services and products are provided as is and as available without any warranties, express or implied, except where prohibited by law. We do not guarantee uninterrupted, timely, secure, or error‑free use.

SECTION 16 – Limitation of liability

  • To the fullest extent permitted by law, Pocketshop.co.in and its partners, officers, employees, affiliates, agents, contractors, licensors, and service providers, as well as Shopify and its affiliates, shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the Services or products, even if advised of the possibility of such damages.

SECTION 17 – Indemnification

  • You agree to indemnify, defend, and hold harmless Pocketshop.co.in, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims or losses arising out of:

    1. your breach of these Terms or related documents,

    2. your violation of law or third‑party rights, or

    3. your use of the Services.

  • We may control the defense and settlement of such claims with counsel of our choice; you must cooperate in the defense.

SECTION 18 – Severability

  • If any provision of these Terms is found unlawful or unenforceable, that provision is severed but remaining provisions remain in effect.

SECTION 19 – Waiver; entire agreement

  • Failure to enforce any right or provision does not waive that right.

  • These Terms and any posted policies constitute the entire agreement between you and Pocketshop.co.in, superseding any prior agreements or communications. Ambiguities are not construed against the drafting party.

SECTION 20 – Assignment

  • You may not transfer or assign these Terms without written consent. We may assign or transfer at our discretion.

SECTION 21 – Governing law

  • These Terms and any related agreements shall be governed by and construed under the laws of India. Courts with jurisdiction over our registered place of business shall have venue.

SECTION 22 – Headings

  • Headings are for convenience only and do not affect interpretation.

SECTION 23 – Changes to terms of service

  • We reserve the right to update or replace any part of these Terms at our discretion. Updated Terms will be posted on the website. Continued use of the Services after posting constitutes acceptance of the updated Terms.

SECTION 24 – Contact information

Questions about these Terms should be sent to:
Trade name: Pocketshop.co.in
Phone: 8830534867
Email:  hello@pocketshop.co.in